E-tiquette: energy labelling household appliances in Tunisia - ESCWA
30 November 2021

Beirut time


E-tiquette: energy labelling household appliances in Tunisia

  • Tunis, Tunisia

ESCWA, in partnership with the National Agency for Energy Conservation (ANME), is organizing a national workshop on E-tiquette, the online platform for energy labelling household appliances in Tunisia. The workshop is part of the United Nations Development Account (UNDA) project “Up-scaling energy efficiency in the residential and services sectors in the Arab Region”. 

The E-tiquette digital platform aims to support the certification and labelling of household appliances in Tunisia. The platform targets refrigerators, air conditioners and washing machines and allows for the integration of other household appliances in the future. The platform includes a module for generating statistics on the evolution of the household appliances market in terms of energy performance levels. 

Along with the E-tiquette digital platform, a free mobile application of the same name is also being launched. The E-tiquette app enables consumers to verify the authenticity of energy labels on household appliances and access other useful information concerning energy saving at home.



Outcome document

ESCWA was congratulated for the development of the platform to digitalize the energy performance labelling process in Tunisia. ESCWA was praised for the good organization of the workshop, and participants showed high interest in the platform. The event was co-organized with the Tunisian National Energy Conservation Agency (ANME) and participants included most household equipment suppliers and ANME’s key partners in the energy labelling program: Ministry of Commerce, The Tunisian Electricity and Gas Company (STEG) and the National Equipment testing laboratory (CETIME).

During this event, recommendations were made to enhance the platform. ANME requested that these enhancements be part of the final version of the platform.

  • ANME Director General presented the Agency's EE programs, particularly those related to household equipment. He stressed the Agency's intention to digitize its procedures. He praised the elaboration of the platform, which will simplify and offer a better control of the procedures and monitor the evolution of the equipment market and its EE. While enabling the consumer to verify the authenticity of the information
  • ESCWA representative indicated that the platform was developed within the framework of the UNDA project on " Up-scaling EE in the residential and services sectors in the Arab Region". And presented the general framework for its implementation.
  • Current procedures for carrying out the energy performance labeling of household appliances, digitized through the platform, were also presented

The main components of the platform were presented. It currently covers refrigerators, individual air conditioners, and washing machines. It is structured based on the following modules (each accessed through specific usernames and passwords):

  • A module for Equipment suppliers (Manufacturers / importers). To Submit requests for certification and introduce technical characteristics of the equipment
  • A module for the National Energy Conservation Agency (ANME). To validate the energy labelling certificate and authorize its reproduction,
  • A module for the National Equipment testing laboratory (CETIME). To receive testing requests and upload testing reports.
  • A free mobile application. To access technical information on the equipment through a QR-code. It allows the verification of the authenticity of the label and access to other material on EE

The refrigerators component was presented. It enables the various users to accomplish the following:

  • For the supplier, adding a new model in its allotted space and requesting the testing of the device at the National Equipment Testing Laboratory (CETIME).
  • Receiving the device by CETIME, then carrying out the test, then uploading the test report to the platform and validating it.
  • Receiving the test report by the supplier and preparing an energy label stemming from the results of the report to submit for approval by ANME.
  • Examination and validation by ANME of label approval requests.
  • After validation by ANME, the supplier issues energy labels that include a QR code and place it on the respective device.

In this session, the two components for individual air conditioners and washing machines were presented. These two components enable the various platform users to accomplish, for these two types of equipment, the same operations that were presented for the refrigerator component. However, there are specific elements that are particular to these two types of equipment which were discussed in some detail in this session.

In this session, the application for the mobile phone "E-tiquette" intended for the large public was presented. It enables the people who have downloaded the application on their smart phones to accomplish the following:

  • Verify the authenticity of the energy performance labels affixed to the electrical appliances that are exposed for sale in the market.
  • Get additional information about the displayed equipment
  • Access useful information regarding energy savings in household electrical equipment.
  • Access various other measures about energy efficiency in dwellings.
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