Statistical Terms Glossary

The technique of providing summarized or generalized descriptions of detailed and complex content. Abstraction, as in level of abstraction, can also mean providing a focus for analysis that is concerned with a consistent and common level of detail or abstraction. Abstraction in this sense is typically used in architecture to allow a consistent level of definition and understanding to be achieved in each area of the architecture in order to support effective communication and decision-making. It is especially useful when dealing with large and complex architectures as it allows relevant issues to be identified before further detail is attempted.

Established in Kuwait in 1972, under the name of T.M.P Agents in a time when Intellectual Property (IP) protection was still in its early stages of development in the Arab region. However, since our launch, AGIP has consistently been at the forefront of efforts to improve the infrastructure of IP in the Arab world

Formal agreement that an IT Service, Process, Plan, or other Deliverable is complete, accurate, Reliable and meets its specified Requirements. Acceptance is usually preceded by Evaluation or Testing and is often required before proceeding to the next stage of a Project or Process.

The criteria that a deliverable must satisfy to be accepted by a user, customer, or other authorized entity.

Formal testing conducted to enable a user, customer, or other authorized entity to determine whether to accept a deliverable.

Reading data from memory or writing to it, or connect to the Internet or other networks or systems

Statistical indicators indicating the readiness of the technical infrastructure (networks and software) and the rate of utilization of these infrastructure in accessing the Internet

(TOGAF) A security service that ensures only those users with the correct rights can access a specific device, application, or data.
(ISACA) The processes, rules and deployment mechanisms that control access to information systems, resources and physical access to premises.

An internal computerized table of access rules regarding the levels of computer access permitted to logon IDs and computer terminals.

In computer BIOS settings for Intel desktop boards, Access Level is a maintenance option that displays the current user's access level

The Process responsible for allowing Users to make use of IT Services, data, or other Assets. Access Management helps to protect the Confidentiality, Integrity and Availability of Assets by ensuring that only authorized Users are able to access or modify the Assets. Access Management is sometimes referred to as Rights Management or Identity Management.

In computer networking, a wireless access point (WAP) is a device that allows wireless communication devices to connect to a wireless network using Wi-Fi, Bluetooth or related standards. The WAP usually connects to a wired network, and can relay data between the wireless devices (such as computers or printers) and wired devices on the network.

The permission or privileges granted to users, programs or workstations to create, change, delete or view data and files within a system, as defined by rules established by data owners and the information security policy.

A Role that is very similar to Business Relationship Manager, but includes more commercial aspects. Most commonly used when dealing with External Customers.

The Process responsible for identifying actual Costs of delivering IT Services, comparing these with budgeted costs, and managing variance from the Budget.

Officially authorised to carry out a Role. For example an Accredited body may be authorised to provide training or to conduct Audits.

A list of process areas and their corresponding capability levels that represent the organization’s progress for each process area while advancing through the capability levels.

The stakeholder that acquires or procures a product or service from a supplier.

The process of obtaining products or services through supplier agreements.

Involves the purchase of external knowledge and technology without active co operation with the source. This external knowledge can be embodied in machinery or equipment that incorporates this knowledge. It can also include the hiring of employees who possess the new knowledge, or the use of contract research and consulting services. Disembodied technology or knowledge also includes other know-how, patents, licences, trademarks and software.

The specific approach to acquiring products and services that is based on considerations of supply sources, acquisition methods, requirements specification types, agreement types, and related acquisition risks.

number of lines activated in the switch.

Interference that is caused by a transmitter operating in an adjacent channel.

The act of advocating, or speaking or writing in support (of something).

Conclusion drawn from the analysis of the 'life cycle cost' of a proposed acquisition, that the purchase is in accord with the resources and long term requirements of the acquirer.

Entity whose primary activities are developing, coordinating, promulgating, revising, amending, reissuing, interpreting, or otherwise maintaining standards that address the interests of a wide base of users outside the standards development organization.

A composition technique for building a new object from one or more existing objects that support some or all of the new object's required interfaces

Phone calls that are impersonated or untrue for the purpose of raising money or harassment.

Charges to users of wireless networks based on a flat rate or on the actual time used. In cellular/PCS networks, charges are typically on a timed basis.

Actual time spent using a wireless phone.