We support organizations at each area of HR, beginning with transactional support for entitlements and continuing with more complex issues of conflict resolution, performance management, recruitment, training and career development. We provide the full set of in-house training courses on all HR-related topics, and conduct examinations, tests and other assessments.
Services we provide
Talent and Careers Management
- Hiring and recruitment
- Organizational and staffing table management
- Funding management
- Position creation and redeployment
- Maintaining organizational chart
- Job analysis, evaluation and classification
- Job advertisement
- Applications screening for eligibility and suitability
- Assessments, in-situ and remotely
- Competency-based interviews
- Secretarial functions to central review bodies
- Reference verification
- On-boarding of new staff members
- Policy advice to hiring and senior managers
- Functional support on enterprise resource planning and human capital management tools
Performance Management
- Provide policy advice on performance management
- Monitor compliance with performance management systems
Training
- Conduct needs assessments
- Develop training designs
- Deliver training courses by UN-certified trainers
Examinations
- Act as UNHQ representative office in the country for the administration of UN official exams, namely the Young Professionals Programme, Language Competitive Examinations, and Language Proficiency Examinations
- As a certified examination center, administer the UN official Global General Services Test (GGST), as well as Trades and Crafts Test (TCT)
- Manage recruitment examinations processes
- Provide related policy advice to hiring teams and senior managers
Benefits and Entitlements
- Administration of life and work events for personnel
- Administration of entitlements
- Provision of policy advice
Travel and Visa
- MOFAE accreditation and ID cards
- Visa and residency permit for domestic helper
- Visas for staff members and meeting participants
- Car customs exemption formalities, and registration
- UN Laissez-Passer
- Processing travel requests, flight reservation and issuance of tickets
