Government Electronic and Mobile Services Maturity Index GEMS-2024
Publication
Reports & studies | E/ESCWA/CL4.SIT/2025/4 | May 2025
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Publications
Focus areas
- 2030 Agenda
- Climate change
- Debt and fiscal policy
- Financing for development
- Gender equality
- Governance & enabling environment
- Inclusive development
- Future of employment
- Macroeconomics
- Natural resource sustainability
- Population dynamics & migration
- Resilient development & conflict prevention
- Statistics
- Technology & innovation
- Trade & regional connectivity
SDGs
- Agenda 2030
- Goal 1: No Poverty
- Goal 2: Zero Hunger
- Goal 3: Good Health and Well-Being
- Goal 4: Quality Education
- Goal 5: Gender Equality
- Goal 6: Clean Water and Sanitation
- Goal 7: Affordable and Clean Energy
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation and Infrastructure
- Goal 10: Reduced Inequalities
- Goal 11: Sustainable Cities and Communities
- Goal 12: Responsible Production and Consumption
- Goal 13: Climate Action
- Goal 14: Life Below Water
- Goal 15: Life On Land
- Goal 16: Peace, Justice and Strong Institutions
- Goal 17: Partnerships for the Goals
Initiatives
- Arab information society
- Trade & industry statistics
- Digital Development
- Technology Centre
- Civil registration & vital statistics
- Digital Arabic Content
- Financial & macroeconomic statistics for National accounts
- Population & Housing Censuses
- ENACT project
- Gender statistics
- Arab Digital Inclusion Platform
- Innovation policies
- Monitoring Sustainable Development Goal Data
- Statistics Governance
- Arab Internet Governance Forum
- Arab Open and Innovative Government
- Government electronic & mobile services
- Realizing the rights of persons with disabilities
- Advancing environment & energy statistics
- Cyber Legislation
- Development challenges
- Economic Statistics and National Accounts
- Reducing inequalities
- Sustainable urban development
- International migration
- Addressing multidimensional poverty
- Arab Forum for Sustainable Development
- Disability Statistics
- Women’s economic empowerment
- Arab-European Research Network on Disability
- Older persons
- SDG Stories
- Transport statistics
- Artificial intelligence & big data
- Including persons with disabilities in the labour market
- Integrated national financing frameworks
- Job creation
- Purchasing Power Parities
- Arab Dialogue on Internet Governance
- Blockchain for international trade
- COVID-19 Stimulus Tracker
- Enhancing competition and consumer protection laws and policies
- Enhancing integrated national development planning
- Improving transport & logistics
- Islamic finance
- Monitoring money-metric poverty
- Preventing Violence Against Women and Girls
- Public finance and inclusive fiscal policy
- Social Expenditure Monitor for Arab States
- Water Resources Management Tools
- Arab exports
- Arab Financing for Development Gateway
- Arab Financing for Development Scorecard
- AWARENET
- Climate Resilience through Regional Cooperation
- Geographic Information System for transport networks and facilities in the Arab region
- Governance and institution building
- Improved Water Security in Arab States
- Partnerships for Agenda 2030
- Promoting renewable energy investments
- Promoting social justice
- Road safety in the Arab region
- Strengthening transboundary risk mitigation
- Supporting Least Developed Countries
- Transport and trade connectivity
Clusters
Keywords
- ARAB COUNTRIES
- INFORMATION TECHNOLOGY
- COMMUNICATION TECHNOLOGY
- STATISTICAL DATA
- SUSTAINABLE DEVELOPMENT
- DIGITAL TECHNOLOGY
- INFORMATION SOCIETY
- INNOVATIONS
- E-GOVERNMENT
- SOCIAL STATISTICS
- STATISTICS
- POPULATION
- EMPLOYMENT
- INTERNET
- ECONOMIC STATISTICS
- POVERTY
- CONFERENCES
- NATIONAL ACCOUNTS
- GENDER STATISTICS
- GROSS DOMESTIC PRODUCT
- TECHNOLOGICAL INNOVATIONS
- DIGITAL DIVIDE
- SERIAL PUBLICATIONS
- DATA COLLECTION
- ECONOMIC DEVELOPMENT
- GOVERNANCE
- ARABIC LANGUAGE
- DEMOGRAPHIC STATISTICS
- DEVELOPING COUNTRIES
- RECOMMENDATIONS
- ECONOMIC INDICATORS
- KNOWLEDGE-BASED ECONOMY
- DEMOGRAPHY
- SOCIAL DEVELOPMENT
- TRADE STATISTICS
- CAPACITY BUILDING
- EDUCATIONAL STATISTICS
- HEALTH
- REGIONAL COMMISSIONS
- ECONOMIC GROWTH
- EXPORTS
- FOREIGN TRADE
- GENDER EQUALITY
- IMPORTS
- CULTURE
- DEVELOPMENT
- EDUCATION
- INTERNATIONAL TRADE
- JORDAN
- BIG DATA
- HOUSING CONDITIONS
- ICT INDICATORS
- INTRAREGIONAL TRADE
- TRADE DATA INTERCHANGE
- VITAL STATISTICS
- IRAQ
- OMAN
- SAUDI ARABIA
- ARTIFICIAL INTELLIGENCE
- DATA ANALYSIS
- ECONOMIC ASPECTS
- EGYPT
- ENERGY STATISTICS
- FERTILITY
- GOVERNMENT POLICY
- HEALTH STATISTICS
- NEW TECHNOLOGIES
- PERSONS WITH DISABILITIES
- REGIONAL COOPERATION
- TECHNICAL COOPERATION
- TECHNOLOGY
- ALGERIA
- DIVORCE STATISTICS
- ELECTRONIC COMMERCE
- GOVERNMENT INFORMATION
- MARRIAGE STATISTICS
- MAURITANIA
- MEASUREMENT
- MOROCCO
- MORTALITY STATISTICS
- NATURAL RESOURCES
- PRODUCTIVITY
- SOMALIA
- SYRIAN ARAB REPUBLIC
- TUNISIA
- YEMEN
- ACTIVITIES
- AIR POLLUTION
- BAHRAIN
- CASE STUDIES
- COVID-19
- EMPOWERMENT
- ENERGY CONSUMPTION
- GUIDELINES
- INDUSTRIAL STATISTICS
- KNOWLEDGE MANAGEMENT
- LABOUR STATISTICS
- LEGAL ASPECTS
- MANUALS
- QATAR
- REGIONAL PROGRAMMES
- STATE OF PALESTINE
- UNITED ARAB EMIRATES
- ACCESSIBILITY
- ACCESS TO INFORMATION
- CENSUSES
- CLIMATE CHANGE
- CRIMINAL STATISTICS
- CULTURAL STATISTICS
- ENVIRONMENTAL STATISTICS
- FOOD IMPORTS
- HUNGER
- ILLITERACY
- INTERNET DOMAIN NAMES
- LEBANON
- MANPOWER STATISTICS
- MASS MEDIA
- MOBILE TELECOMMUNICATION SERVICES
- POLICY MAKING
- POPULATION GROWTH
- PUBLIC EXPENDITURES
- SCIENCE AND TECHNOLOGY
- STATISTICAL METHODOLOGY
- WOMEN
- WOMEN'S ADVANCEMENT
- BIOLOGICAL DIVERSITY
- CLIMATE
- COMMODITY TRADE
- CYBERNETICS
- DISABILITY STATISTICS
- EARLY MARRIAGE
- FINANCING
- FOOD SECURITY
- FRESHWATER
- GENDER-BASED VIOLENCE
- GLOBALIZATION
- HOUSING CENSUSES
- HUMAN SETTLEMENTS
- JUSTICE
- KUWAIT
- LIBYA
- PARTNERSHIP
- POPULATION CENSUSES
- POVERTY MITIGATION
- PRICES
- SOCIAL ASPECTS
- SOCIAL MEDIA
- SUDAN
- UNEMPLOYMENT
- WAGES
- WASTE MANAGEMENT
- YOUTH
- ADMINISTRATIVE PROCEDURE
- ADMINISTRATIVE REFORM
- ADVISORY SERVICES
- DATA PROTECTION
- DECENT WORK
- DECISION-MAKING
- DEVELOPMENT INDICATORS
- DEVELOPMENT STRATEGIES
- EMPLOYMENT CREATION
- ENTREPRENEURSHIP
- ENVIRONMENT
- EQUALITY
- EVALUATION
- FINANCIAL STATISTICS
- HOUSING
- INTERNATIONAL MIGRATION
- LAND USE
- LAND USE STATISTICS
- MARINE ENVIRONMENT
- POLLUTION
- POPULAR PARTICIPATION
- SANITATION
- TRANSPORT STATISTICS
- URBANIZATION
- WATER
- WATER MANAGEMENT
- WOMEN'S EMPLOYMENT
- AGEING PERSONS
- CHILD MORTALITY
- CIVIL REGISTRATION
- COMMUNICATION POLICY
- COMOROS
- COMPARATIVE ANALYSIS
- DIGITAL CONTENT
- GENDER MAINSTREAMING
- GIRLS
- HEALTH CARE DELIVERY
- INDUSTRY
- INTELLECTUAL PROPERTY
- INVESTMENTS
- LAW
- OPEN SOURCE SOFTWARE
- PAMPHLETS
- PEACE
- POPULATION DYNAMICS
- PROJECT IMPLEMENTATION
- PUBLIC INSTITUTIONS
- PUBLIC SERVICES
- QUESTIONNAIRES
- RESEARCH AND DEVELOPMENT
- TELECOMMUNICATIONS
- AGE-SEX DISTRIBUTION
- AGENDA
- ARMED CONFLICTS
- BROADBAND
- BUSINESS
- CENTRES
- CITIES
- CIVIL SOCIETY
- CLASSIFICATION
- COMMODITIES
- COMMUNITY DEVELOPMENT
- COMPUTER APPLICATIONS
- COMPUTER CRIMES
- COMPUTER SECURITY
- CYBER SECURITY
- DATA QUALITY
- DISABILITY
- DJIBOUTI
- DRINKING WATER
- EMPLOYMENT STATISTICS
- ENVIRONMENTAL ACCOUNTING
- FACTORIES
- FERTILITY RATE
- FINANCE
- GENDER
- GENDER DISCRIMINATION
- GEOGRAPHIC INFORMATION SYSTEMS
- INDUSTRIAL PRODUCTS
- INDUSTRIAL WORKERS
- INFORMATION SERVICES
- INTERNATIONAL COOPERATION
- LABOUR MARKET
- LAWS AND REGULATIONS
- MANUFACTURING
- MIDDLE EAST SITUATION
- MIGRATION STATISTICS
- NATURAL RESOURCES DEVELOPMENT
- NORTH AFRICA
- PUBLIC SECTOR
- REPRODUCTIVE HEALTH
- SANITATION SERVICES
- SOCIAL INDICATORS
- SOCIAL INTEGRATION
- SOCIAL JUSTICE
- SOCIAL POLICY
- STANDARDS
- SURVEYS
- SUSTAINABLE TRANSPORT
- TRAINING PROGRAMMES
- WOMEN'S EDUCATION
- WOMEN'S HEALTH
- WOMEN IN DEVELOPMENT
- YOUTH EMPLOYMENT
- ACCOUNTABILITY
- ADMINISTRATIVE AND POLITICAL DIVISIONS
- AGRICULTURAL CENSUSES
- AIDS
- AUSTRALIA
- BASIC SERVICES
- CANADA
- CHILDREN
- CHILDREN WITH DISABILITIES
- COMPETITIVENESS
- CONFLICT
- CONSUMPTION
- COPYRIGHT
- CULTURAL PLURALISM
- DATABASES
- DATA PROCESSING
- DEVELOPMENT MODELS
- DEVELOPMENT PLANNING
- DEVELOPMENT RESEARCH
- DIGITAL ECONOMY
- DISTANCE EDUCATION
- ECONOMIC ANALYSIS
- ECONOMIC CONDITIONS
- ECONOMIC CRISIS
- ECONOMIC DEPENDENCE
- EDUCATIONAL TECHNOLOGY
- ELECTRONIC DATA INTERCHANGE
- ENERGY RESOURCES
- ENVIRONMENTAL PROTECTION
- EQUAL OPPORTUNITY
- FEASIBILITY STUDIES
- GEOSPATIAL INFORMATION MANAGEMENT
- GLOBAL POSITIONING SYSTEMS
- GOODS
- GREEN ECONOMY
- HOUSEHOLD SURVEYS
- HUMAN DEVELOPMENT
- INDUSTRIAL PROMOTION
- INFORMATION
- INFORMATION DISSEMINATION
- INFORMATION MANAGEMENT
- INFORMATION SOURCES
- INSTITUTION BUILDING
- INTERREGIONAL PROGRAMMES
- LITERACY
- MALARIA
- MALNUTRITION
- MATERNAL HEALTH SERVICES
- MATERNAL MORTALITY
- MIGRATION
- NATIONAL INCOME
- OPEN GOVERNMENT
- PARTICIPANTS
- PATENTS
- PILOT PROJECTS
- POLITICAL PARTICIPATION
- PRODUCTION
- PROGRAMME IMPLEMENTATION
- PROGRAMME PLANNING
- PROJECT MONITORING
- PUBLIC ADMINISTRATION
- PUBLIC INFORMATION
- PURCHASING POWER
- RECYCLING
- REFUGEES
- ROAD TRAFFIC
- RULES AND REGULATIONS
- RURAL WOMEN
- SCIENCE AND TECHNOLOGY POLICY
- SEXUAL HARASSMENT
- SMALL-SCALE INDUSTRY
- SMALL AND MEDIUM ENTERPRISES
- SOCIAL SECURITY
- TECHNICAL ASPECTS
- TECHNOLOGY ASSESSMENT
- TECHNOLOGY TRANSFER
- TRADE IN SERVICES
- UNITED KINGDOM
- URBAN AREAS
- WOMEN IN POLITICS
- WORKFORCE
- ADMINISTRATIVE RECORDS
- AFRICA
- AGE
- AGE GROUPS
- AGEING
- AGRICULTURAL LAND
- AGRICULTURAL PRODUCTIVITY
- AGRICULTURAL STATISTICS
- AGRICULTURAL TRAINING
- ASIA AND THE PACIFIC
- AUTOMATION
- AUTOMOBILE INDUSTRY
- BALANCE OF PAYMENTS
- BASIC NEEDS
- BIRTH STATISTICS
- BOYS
- BRAIN DRAIN
- BUDGETARY POLICY
- BUSINESS CYCLES
- BUSINESS SERVICES
- CAPITAL FORMATION
- CARE OF AGEING PERSONS
- CELLULAR TELEPHONES
- CHANNELS OF COMMUNICATION
- CHILD HEALTH
- CHILD LABOUR
- CHILD NUTRITION
- CHILDREN'S LITERATURE
- CLIMATE CHANGE ADAPTATION
- CLIMATE CHANGE MITIGATION
- CLOUDS
- COASTAL ZONE MANAGEMENT
- COMMUNICATION MEDIA
- COMMUNICATION PROCESS
- COMMUNICATIONS
- COMMUNICATION STATISTICS
- COMMUNITY INFORMATION
- COMMUNITY PARTICIPATION
- COMPETITION
- COMPETITION POLICY
- COMPUTERS
- COMPUTER SOFTWARE
- CONFIDENTIALITY
- CONTRACEPTIVE USAGE
- COST OF LIVING INDICES
- COSTS
- CULTURAL ASPECTS
- CULTURAL IDENTITY
- CURRENCY INSTABILITY
- DATABASE MANAGEMENT
- DATA MODELLING
- DATA PROCESSING SERVICES
- DATA STORAGE
- DEATH
- DEMOCRACY
- DEMOGRAPHIC AGEING
- DEVALUATION
- DEVELOPED COUNTRIES
- DEVELOPMENT ASPECTS
- DEVELOPMENT POLICY
- DEVELOPMENT PROJECTS
- DIGITAL LIBRARIES
- DIRECTORIES
- DISASTER PREPAREDNESS
- DISASTER RELIEF
- DISPLACED PERSONS
- DISPUTE SETTLEMENT
- DOCUMENTS
- DOMESTIC VIOLENCE
- DROPOUTS
- EARLY WARNING SYSTEMS
- ECONOMIC ASSISTANCE
- ECONOMIC POLICY
- ECONOMICS
- ECONOMICS OF SCALE
- ECONOMIC TRENDS
- EDUCATIONAL QUALITY
- ELECTRIC VEHICLES
- ELECTRONIC FUNDS TRANSFER
- ELECTRONIC INFORMATION RESOURCES
- ENERGY EFFICIENCY
- ENERGY POLICY
- ENVIRONMENTAL ECONOMICS
- ENVIRONMENTAL IMPACT ASSESSMENT
- ENVIRONMENTALLY SOUND TECHNOLOGY
- EQUAL PAY
- ESTABLISHMENT
- ESTONIA
- EUROPE
- EUROPEAN FEDERATION
- FEMALE-HEADED HOUSEHOLDS
- FERTILIZER INDUSTRY
- FINANCIAL CRISIS
- FINANCIAL INSTRUMENTS
- FINANCIAL SERVICES
- FINANCIAL STATEMENTS
- FISCAL POLICY
- FISHERIES
- FISHING EQUIPMENT
- FOOD PRICES
- FOOD SHORTAGE
- FOOD SUPPLY
- FOOD WASTE
- FOREIGN DIRECT INVESTMENT
- FOREIGN EXCHANGE RATES
- FUNDS
- FUTURE STUDIES
- GERMAN DEMOCRATIC REPUBLIC
- GROSS NATIONAL PRODUCT
- HANDICRAFTS
- HEALTH CONDITIONS
- HEALTH ECONOMICS
- HEALTH INFORMATION
- HEALTH PERSONNEL
- HEALTH SERVICES
- HEALTH STANDARDS
- HIGHER EDUCATION
- HONG KONG
- HOSPITALS
- HOUSEHOLD EXPENDITURES
- HOUSEHOLD SIZE
- HUMAN RESOURCES
- IDENTIFICATION NUMBERS
- INCOME DISTRIBUTION
- INDIA
- INDUSTRIAL POLICY
- INFANT MORTALITY
- INFLATION
- INFORMAL SECTOR
- INFORMATICS
- INFORMATION EXCHANGE
- INFORMATION SYSTEMS
- INLAND TRANSPORT
- INTEGRATED SERVICES DIGITAL NETWORKS
- INTELLIGENT TRANSPORT SYSTEMS
- INTERGOVERNMENTAL BODIES
- INTERNATIONAL INSTRUMENTS
- INVESTMENT POLICY
- JAPAN
- KENYA
- LABOUR
- LANGUAGES
- LATIN AMERICA AND THE CARIBBEAN
- LIBYANS
- LIFE EXPECTANCY
- LINGUISTICS
- LIVING CONDITIONS
- MACHINE TOOLS
- MACROECONOMICS
- MADAGASCAR
- MARINE POLLUTION
- MARINE RESOURCES CONSERVATION
- MARITIME SAFETY
- MARKETING
- MASS COMMUNICATION
- MATERNAL AND CHILD HEALTH
- MATERNAL WELFARE
- MEDICAL ASPECTS
- MEDIUM ENTERPRISES
- METADATA
- MIGRANT WORKERS
- MODEL LAWS
- MONETARY POLICY
- MORTALITY
- MULTIMEDIA SYSTEMS
- NANOTECHNOLOGY
- NATURAL DISASTERS
- NON-GOVERNMENTAL ORGANIZATIONS
- OBESITY
- OIL POLLUTION
- OPEN MARKET OPERATIONS
- OPEN SYSTEMS
- ORGANIZATIONAL CHANGE
- ORGANIZATIONAL REFORM
- ORGANIZATIONAL STRUCTURE
- OWNERSHIP
- OZONE LAYER
- PALESTINE
- PHARMACEUTICAL INDUSTRY
- PHYSICAL INFRASTRUCTURE
- POLAND
- POLITICAL ASPECTS
- POLITICAL LEADERS
- POPULATION COMPOSITION
- POPULATION SIZE
- POPULATION TRENDS
- POST-CONFLICT RECONSTRUCTION
- POSTAL SERVICES
- PRENATAL CARE
- PRICE AND QUANTITY STATISTICS
- PRICE INDICES
- PRIMARY EDUCATION
- PRINCIPLES
- PRIVATE SECTOR
- PROGRAMMES OF ACTION
- PROJECT ACTIVITIES
- PROJECT PREPARATION
- PUBLIC-PRIVATE PARTNERSHIPS
- PUBLIC SECTOR STATISTICS
- QUALITY OF LIFE
- QUANTITATIVE CRITERIA
- RECOVERY
- REGIONAL DEVELOPMENT
- REMITTANCES
- RENEWABLE ENERGY SOURCES
- RENEWABLE RESOURCES
- REPORTING PROCEDURES
- REPUBLIC OF KOREA
- RESOURCES ALLOCATION
- REVOLUTIONS
- RIGHT TO FOOD
- ROAD MAPS
- ROAD NETWORKS
- ROAD TRANSPORT
- RWANDA
- SAFETY REGULATIONS
- SATELLITES
- SCIENCE AND TECHNOLOGY INDICATORS
- SCIENTIFIC COOPERATION
- SCIENTIFIC RESEARCH
- SEWAGE DISPOSAL
- SEX DISTRIBUTION
- SHORE PROTECTION
- SINGAPORE
- SKILLS DEVELOPMENT
- SMALL ENTERPRISES
- SOCIAL CHANGE
- SOCIAL CONDITIONS
- SOCIAL SURVEYS
- SOCIAL WELFARE
- SOCIO-ECONOMIC INDICATORS
- SOLIDARITY
- STANDARDIZATION
- STATISTICAL CAPACITY
- STATISTICAL SERVICES
- STERILIZATION
- SUSTAINABLE AGRICULTURE
- SUSTAINABLE CONSUMPTION
- SUSTAINABLE ENERGY
- SUSTAINABLE PRODUCTION
- TASK FORCES
- TELEPHONE SERVICES
- TELEVISION
- TERMINOLOGY
- TERMS OF REFERENCE
- TEXTILE INDUSTRY
- TIME MANAGEMENT
- TIME USE STATISTICS
- TRADE PROMOTION
- TRAFFIC FLOW
- TRAFFIC SAFETY
- TRAFFIC SURVEYS
- TRANSPORT
- TUBERCULOSIS
- UGANDA
- UNITED STATES
- UNPAID WORK
- URBAN PLANNING
- URBAN POPULATION
- USE STUDIES
- VALUE ADDED TAX
- VEHICLES
- VENTURE CAPITAL
- VIRUSES
- VOCATIONAL TRAINING
- WASTE DISPOSAL
- WATER POLLUTION
- WATER RESOURCES
- WATER RESOURCES DEVELOPMENT
- WATER REUSE
- WATER SUPPLY
- WATER TREATMENT
- WEBSITES
- WOMEN'S RIGHTS
- WOMEN AND THE ENVIRONMENT
- WORK AT HOME
- WORK ORGANIZATION
- YOUTH MOVEMENTS
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