15 December 2025
15:00–16:00
Beirut time
Webinar

AI in customer service

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This event is the fifth in a series of webinars on “AI tools for small business growth” in the Arab region. It focuses on the post-sales stage of the customer journey and how businesses can use AI to strengthen customer service and loyalty. It also enables participants to explore AI chatbots and automated response systems that enable small businesses to provide 24/7 support, personalize interactions, and improve overall client satisfaction and retention.

The outcome report of the webinar series will be available on the "AI tools for small business growth" event page.

Initiatives: Technology Centre

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